We're here when you need us.

After logging in, head to the Jobs section and hit New Job. Add your customer's details, a job title, and any notes you need. From there you can move the job through your pipeline as work progresses — from first enquiry right through to paid and done.

That's the whole point. Box Off is built to work on your phone while you're on the go — at the customer's house, in the van, or on site. You don't need to be at a desk to send a quote, raise an invoice, or check your jobs.

No. Box Off runs in your browser — just go to app.boxoff.co.uk and log in. It works on iPhone, Android, and any desktop browser without needing to download anything.

Yes. Go to Settings, upload your logo, and it'll appear on all your quotes and invoices automatically. We accept JPEG and PNG files up to 2MB.

Yes. Go to Settings and you can add your Gas Safe number. It'll show on your quotes and invoices so customers can verify it at a glance.

Go to Quotes, click New Quote, pick your customer, add your line items and any terms, then hit Send. Your customer gets a link where they can view and accept the quote online — no printing required, no PDFs bouncing around in emails.

Yes. When you send a quote, your customer gets a link by email. They can review it and accept or decline with one click. You'll be notified straight away so you can get on with the job.

Go to Invoices and click New Invoice. Choose the customer and job, add your line items, and send. You can also convert an accepted quote directly into an invoice — it pulls all the details across so you're not typing them out twice.

Yes. You can set a VAT rate on individual line items or across the whole quote or invoice. The totals update automatically.

Open the invoice and change the status to Paid. Your invoice list and job pipeline will update to reflect it, so you can see at a glance what's outstanding and what's been settled.

Your job pipeline is a kanban board — each job is a card that moves from column to column as work progresses. You can see all your active jobs at a glance: what needs quoting, what's been accepted, what's in progress, and what's waiting to be invoiced. Nothing falls through the cracks.

You can add a customer directly from the Customers section, or add them on the fly when you're creating a quote or job. Either way, their details, job history, and any notes you add are all stored together so you've got the full picture next time they call.

Job sheets let you log what work was done, what materials you used, and any notes — all from your phone while you're still on site. No more paper job cards stuffed in a glove box. You can record sign-off on the spot too.

Yes. You can add materials to any job and see exactly what you spent, which is handy when you're checking your margins or making sure everything gets invoiced back to the customer.

Box Off is £12.99 per month after your 30-day free trial. No setup fees, no long-term contracts, no hidden charges. Less than a Friday night takeaway.

No. You can start your 30-day free trial without entering any card details. You'll only need a payment method if you decide to continue after the trial ends.

At the end of your 30-day trial you'll be asked to add a payment method to carry on. If you don't, your account will be paused — your data won't be deleted, so nothing gets lost if you come back later.

Yes, any time. No contracts, no notice periods, no awkward cancellation calls. If Box Off isn't right for you, just cancel and you won't be charged again.

Go to app.boxoff.co.uk/login and click Forgot your password? We'll send a reset link to your email address. Check your spam folder if it doesn't arrive within a couple of minutes.

Yes. Your data is stored securely and we never sell or share it with third parties. You can read the full details in our Privacy Policy. If you ever want to delete your account and data, just get in touch and we'll sort it.

Currently Box Off is a single-user account. Multi-user access is something we're working on — drop us a message if it's important to you and we'll make sure to let you know when it's available.

Email us at info@boxoff.co.uk and we'll take care of it. We'll confirm what data we hold and delete everything in line with our Privacy Policy.